T&C’s apply. 18+
betsson Review – The betting provider tested
Betsson is a well-renowned betting provider, which originally comes from Sweden, and are now listed on the stock exchange. In 2002, the betting provider first went online, with more than 1.5 million customers have registered since. Their betting selection is sufficiently large with 30 sports disciplines, ensuring a lot of variety. The live betting centre is particularly positive, where even live streams are available for customers.
|Service||email, Live-Chat, Hotline|
|Specific features||Several apps|
|Currently no bonus on your first deposit|
Due to some limitations, it quickly becomes clear that the betting provider generally focuses on recreational players. The odds offered means that Betsson sits only at an average level, with top odds often found elsewhere. Another plus point is the English-speaking customer service, which can be reached via a number of features. Here below, we depict how the bookmaker performed in our Betsson review, in a variety of different categories.
Highlights Summed Up
- Competent English-speaking customer service
- High respectability
- Most important payment methods are available
Betting selection: 30 different sports ensure variety
According to our Betsson review, the sports betting selection here is particularly large, since customers can choose from 30 different sporting disciplines, as well as bets on politics. Although the focus is principally on football, as usual, nevertheless there are also a lot of betting possibilities on other sports and events, which are only offered by a few other bookmakers. For example, pesäpallo is present. However, naturally, popular sports such as ice hockey, basketball, motor sports and tennis are also present.
In the case of football, not only the large leagues in Great Britain or the German top leagues covered with odds, you can also bet all the way down to the amateur levels. Volleyball or handball are also equipped with a very good selection of bets. Here as well, different competitions and leagues can be selected.
Live Bets: 16 different sports
Of course, our Betsson test has examined the selection of live bets more carefully as well. As a result, our review has indicated that the betting provider has strongly improved in this area. Even though football is still very dominant in the real time selection, there are also a whole range of other sports, which are provided with odds. With 16 different sports, Betsson sits in the upper third of the market when compared with their rivals.
Moreover, the live bets centre distinguishes itself thanks to a clear and modern interface. The selection is also sufficient on weekdays, however only the most important sports are available then. We could almost always find bets from tennis and ice hockey and naturally, the possibility to follow some matches per live stream is particularly positive.
Betting Odds: Meagre 92 % in average
According to our Betsson review, the betting odds are rather average, however they are also very stable and we were not able to identify any upwards outlier nor any downward discrepancies. There are no preferences towards favourites or underdogs either. On average, the odds key levels off at a meagre 91 to 92 %.
As such, the bookmaker cannot bowl anyone over in our Betsson review, however it is positive that the odds are very stable, since this is not really common in this line of business. As usual, real-time best are provided with even lower odds. Generally, football bets are given higher odds than bets on marginal sports. Thereby the rule of thumb is, the more popular the sport and the more important the event, then the higher the odds key.
Usability of the Website: Modern and simple to use
The online presence of Betsson has been recently revised. The website is well-structured and as such, customers benefit from an even simpler navigation system. Even newcomers can place their first bet without any problems or instructions. The design was also changed, however special attention was paid to a good usability and for this reason, the site is not overloaded with graphics or imagery. By doing so, the website even seems to be somewhat old-fashioned in part.
Then again, no savings were made on the live bets centre and for this reason, it stands out considerably in comparison to the rest of the site. Here, the impression is really more modern and still there is a good and simple navigation. Both pages build on drop down menus and shortcuts, whereby the operation is noticeably easier. One issue though was not remedied: The loading time is still extremely slow. Our experienced experts cannot deduce the reason for this, because after all, there are hardly any animated graphics, which is the case of competitors with a very good performance
Sports Betting App: Three different variants
There are native applications for the iPhone and for Android – these can be downloaded from the website right away. Alternatively, there are also the apps in the corresponding stores. Moreover, there is a web app available, which works with all operating systems and does without a download. This one presents various advantages. Users can always have access to the same interface, from no matter which mobile device and do not have to adapt to anything. In addition, no memory is used up and updates do not have to be downloaded and installed anymore. Instead, customers always access the current version automatically.
The web app is ideal for people who want to test the mobile offer first, without having to carry out an installation directly on their device. Via the app, the same bets can be placed as with the desktop version, even the live bets are completely present. Moreover, the customer account can be administered on the road, including the registration of new customers. According to our Betsson review, the app is very easily operable and deposits are possible as well.
Payment Methods: Unfortunately PayPal is missing
Betsson customers can enjoy numerous options for deposits: Credit cards, the classic bank transfers with direct debit systems, e-wallets, such as Skrill and Neteller, and also Paysafecard are present for fans of prepaid deposits. Unfortunately, the safe payment method, PayPal, is missing. Minus points are given because a deposit by credit card at Betsson is charged with a fee amounting to 2.5 % of the deposited amount. This dampens our otherwise positive impression in the test criteria of their payment methods. Nevertheless, customers have the choice to deposit with another payment option for free. Except for the bank transfer, deposited amounts are immediately available on the betting account and with a minimum deposit sum of £10, this amount is also among the normal frame.
Payouts are manually processed as usual, however they function reliably, and within a few days the money is in the account. In general, pay-outs are carried out using the same method that the deposit was executed with. At the moment, there are five different methods to do so, because not all deposit options can be used for a payout as well. By the way, Betsson does not demand any fees for this. However, for most pay-outs, a minimum amount of £20 is required. Only if you deposited by Visa, you can also receive a payout by credit card.
Customer Support: Friendly, competent and English-speaking staff
According to our Betsson review, customer support is the flagship of this betting provider. withe employees always being polite and well-trained. Customer support is available 24 hours a day, seven days a week, with three methods available. Live chat, a free telephone hotline and email are all readily available.
The most popular contact possibility with Betsson customers is the live chat feature, because here, the response time is almost immediate in our experience. Even complicated questions are extensively and quickly answered. Meanwhile, because of the toll-free number, contact is also established by phone. Even if the e-mail is not really requested anymore, it is still present for those customers who would rather formulate their questions in written form. Even here, replies take place within a few hours, which is not usual, since competitors need 24 hours for this as a rule.
Security and Respectability: Safe EU licence from Malta
The gambling licence of the Maltese licence authorities has a good reputation among sports betting lovers. After all, not only does it come from the EU, the regulating authorities of Malta is known for verifying betting providers meticulously. Only those who act seriously and safely will receive the renowned licence. As such, betting providers must keep their customers’ money separate from their own accounts. Moreover, how to proceed with customers’ payments is prescribed.
Furthermore, the Scandinavian bookmaker is quoted on the stock exchange, more evidence for high security. According to our experience, Betsson dedicates a lot of time to the protection of its players, so that players in danger of being addicted to gambling can voluntarily apply for a seven-day cooling-phase, or even exclude themselves from the betting world for six months. Customer data is transmitted with a secure SSL encryption and Betsson use the most recent and modern technology to do so.
Conclusion of the Betsson Review: Ideal for beginners and professionals
The selection of sports bets is large and ensures a lot of variety. This also concerns the live bets centre, since here, some events can even be followed via streaming. The customer support also deserves the best grades. Therefore, the bookmaker stood out positively in our Betsson review and we were not able to determine any large weaknesses.
T&C’s apply. 18+
T&C’s apply. 18+