T&C’s apply. 18+
The bookmaker betway has only been established since 2006 and from the beginning the betting provider has focused on the online market. The website is offered in 14 languages and there are eight different licences, among them valued ones from Malta, London and Guernsey. The betting selection is very well-constructed, there are also some special bets, society bets as well as bets on e-sport.
The customer service is also well-resolved. It is available 24 hours a day for English-speakers. The website was redesigned in 2014 and it is particularly simple and can be used intuitively. The sports betting app, which is brilliantly programmed, is also convincing. According to our betway review, especially beginners are in good hands with this bookmaker. In addition, there is an attractive bonus amounting to £50.
|Service||email, Live-Chat, Hotline|
|Specific features||Odd Boosts|
|100% Bonus on first deposit|
Betting Selection: Sufficiently good with 30 sports
According to our betway review, the sports betting selection is quite good with a range of almost 30 sports, among those are also bets on e-sport or society bets. Apart from the mainstream, there are also some marginal sports that can be found, such as pesäpallo or bandy. In the case of betting options, there are some special bets, for example on sports officials.
The focus here is clearly on the English market, therefore there is a corresponding emphasis in the sports betting programme. Bets on Gaelic sport and horse races are possible. In addition, there are also bets on e-sports for the sake of variety.
Highlights Summed Up
- extensive selection of sports bets
- English-speaking customer service
- fair bonus up to £50
- very good sports betting app
- attractive odds for tennis
T&C’s apply. 18+
Live bets: Particularly British sport is well-positioned
In the case of real-time bets, the importance given by the betting provider to British sports is evident. Beside the mainstream such as football, formula 1, tennis, ice hockey, golf, basketball and handball, at betway there are also real-time bets on the Rugby League, the Rugby Union, Australian football and Gaelic sport. On weekdays, about ten different sports can be found in the live bets centre, which is quite decent, however this cannot keep pace with the market leaders such as Ladbrokes.
Whereas the spectrum of the betting markets was able to convince us, it was unfortunately a different case with its depth, because here the desired choice is not offered. Even the further expansion of the live bets centre is not satisfying, because only possible bets for the next calendar day are displayed in the live calendar.
There is not video stream either, in order to be able to follow events live.
New Customer Bonus: Deposit of £50 is doubled
The welcome bonus is a 100 % premium, which doubles the first deposit amounting up to £50. It is only valid for new customers and the £50 are only given to users residing in the UK or Ireland. Seven days after registration, new customers must carry out a first deposit of at least ten pounds – for the full bonus amount thus £50. Only deposits made by bank transfer, credit or debit card or via PayPal are relevant for the bonus.
A particularity is that the betway bonus can be played through quite flexibly, because the bookmaker does not really set minimum odds. Instead, sports bets with minimum odds of 1.75 count for 100% and require a five-time turnover. However, if someone wants to place a bet with odds lying between 1.3 und 1.74, they must have 24-time turnover – alternatively a 24-time turnover in the casino is also possible. Only odds of 1.29 or below are not valid to fulfil the requirements.
|Your Deposit£50||+||Betway Bonus£50||=||Seed capital£100|
T&C’s apply. 18+
Betting Odds: 93 % with outsiders under and over
In our betway review the odds were a little bit above average. The payout key lies at a meagre average of 93 %. Even top encounters in the Premier League, Primera Division and the German National League seldom disburse more than 93%, for permanent bets this is even less than 90%.
On the other hand, we were able to find better odds for tennis bets on win from time to time with round 94 %. Now and then there are better odds for bets on favourites, this also concerns bets on absolute outsiders by the way.
Security and Respectability: Betting licences
betway is a bookmaker which is equipped with a lot of different licences and therefore it is verified regularly by diverse regulatory authorities as well. To name a few, betway is licensed by both the Malta Gaming Authority and the United Kingdom Gambling Commission.
But also in the area of Internet security, our rating of betway in our test report was very good, because the bookmaker fulfils high security standards. Naturally this includes an encryption of sensible customer data with an SSL certificate. As such, the access by unauthorised third parties is excluded. In addition, betway does not the relay data of its customers simply. Of course, anti-virus and anti-spyware software are used, and those are constantly updated.
Payment Methods: Sufficient choice including PayPal
In our betway test, the bookmaker appears at its best as regards payment methods. For the selection is large and even PayPal is present for deposits and payouts. Besides the usual credit cards, bank transfers are also possible. In addition, there is a large selection of e-wallets, and not only Neteller, Skrill and PayPal, but also ClickAndBuy and some more. Furthermore, prepaid payments with Paysafecard and Ukash are possible.
According to our betway review, payouts are processed very quickly. Depending on the chosen payment methods, in normal cases it takes one day until the money is on the account. Thereby, payouts with Skrill and Click2pay are processed particularly fast. Another plus point is that no fees are charged for deposits or payouts.
Customer Support: Top service with perfectly trained staff
The customer support of betway can serve as benchmark for other bookmakers. Because on one hand, all means of contact are possible, which a modern sports betting provider should offer: Live chat, telephone and e-mail. On the other hand, the customer service is manned 24 hours a day, for English-speakers.
Calls are free, because betway has a toll-free number. A small weakness can be found in the FAQ section, because it is quite limited. Instead, there is a so-called betting help, which explains some things about the subject of betting. However, it is situated somewhat inconspicuously at the footer of the page. It merely contains explanations regarding placing bets, details about betting rules, the types of bets, the limits as well as cancellation – other things are not discussed.
Usability of the Website: Intuitive and very easy
According to our review, betway restructured its website completely in 2014 and developed a completely new corporate identity including a new logo. Since then, the background colour is still black as before, however it is complemented now with different tones of green instead of blue and orange. Consequently, the betting site appears very friendly. Animated graphics are only sparsely present, whereby the performance is very good. The script is very legible on the black background and a very good contrast is provided with white or light grey. The font size selected is not too small and all in all the web portal makes a very good impression. For it is well-structured and very tidy, whereby a good overview is provided.
Even more important than the optical side is of course the usability. Here betway follows the usual standard and lists all sports on the left side of the screen. The selection is led by the most popular bets. Below those then the different sports. Horizontally you can select from the areas of sports betting, live bets, e-sport, casino, poker and Vegas. Unfortunately a search function does not exist, which could be used to filter keywords. Depending on the chosen sport, a listing appears according to countries, leagues or concrete events. The different betting possibilities are displayed in the middle of the page. The betting slip is located on the right, where the betting stake is recorded and of course the choice of a single, combined or system bet takes place. The live bets centre is similarly structured and here as well the events are listed on the left side.
Sports Betting App: Optimised site version
In the meantime it is well-known that a majority of bettors place their bets in real time on a mobile device. For this reason, no bookmaker is able to avoid a sports betting app anymore. Even betway has realised this and offers its customers a corresponding application. Thereby the betting provider does not do without the native apps, which can be downloaded from the corresponding Stores. However these come with a big disadvantage: They take up memory of mobile end devices, which is limited anyways. Therefore, according to our review, betway offers an additional app, which operates independently from the operating system and as such on devices of iOS, Android, Windows Phone and BlackBerry systems.
The betway app is started by dialling the site on the mobile device. The mobile website recognises immediately that the dialling device is a mobile one and does not only adapt the service but also the screen size accordingly. Whoever wants to can access the apps mentioned before which are available at Apple and Google. All applications have something in common: Thanks to an intuitive menu and a very good functionality, they can be easily and comfortably used.
Conclusion of the betway Review: Perfect bookmaker for beginners
In conclusion, the most important aspect comes first: Fraud at betway is ruled out, because the bookmaker is one of the few that possesses a licence of the Malta Gaming Authority and the United Kingdom Gambling Commission. Also the presence of PayPal in the payment portfolio is further evidence for high respectability. After all, the payment service provider selects its cooperation partners very carefully and has high requirements.
Because of the simple operation of the website and the excellent sports betting app, we recommend betway particularly for newcomers to the sports betting scene. An additional plus point is the bonus, which is not only attractive due to its amount of £50, but also its turnover requirements. A further strength, which is very forthcoming for beginners, is the excellent customer service which is not only available in three different ways, but also 24 hours a day, 7 days a week. Even if the odds could not convince us, the bookmaker is clearly a recommendation.
T&C’s apply. 18+
T&C’s apply. 18+