In our Betsafe review, the provider of sports bets was able to convince us in many aspects and has established itself as one of the most popular bookmakers in the international business. In the meantime, its customers come from over 100 different countries and their number has increased quickly and keeps on rising. The betting selection is adapted to different countries, while there is also an English-speaking customer support feature, as well as many bets on matches of the Premier League. In the following Betsafe review, we have scrutinised different test criteria in ten categories.
Highlights Summed Up
- A lot of different sport markets
- Very good live bets centre
- Competent, English-speaking customer service
- Easy navigation and attractive website
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Betting Selection: 30 different sports disciplines
The betting selection is quite impressive according to our Betsafe review and does not have to hide behind the market leaders. We were able to find around 30 sports disciplines, with the focus, as with many bookmakers, unsurprisingly on football at BetSafe too. The Scandinavian bookmaker also offers football bets from all around the world. In the case of English football, bets down to the seventh division are possible. We were able to find encounters all around the globe, from Africa to Asia, all of America and even all the way to Australia.
Betsafe Premier League
The depth of the betting selection is not outstanding, but rather average, with 50 betting options for matches in the top leagues. Nevertheless, the selection should be enough for most customers. According to our Betsafe review, the most popular bets are clearly displayed at a glance on the screen, with searches also available. In addition, ice hockey and tennis are also equipped with many options, where a lot of variety is offered.
Usability of the Website: Simple navigation and very easy to place bets
The Betsafe website corresponds to the usual standard and the navigation is intuitive and very easy. Even beginners find their way at the first go on the homepage and the design is fashioned attractively. This page is well-structured, however it is over loaded with graphics in some parts, with loading times sometimes being negatively affected.
As usual, on the left side of the screen, the sports are listed, with football being in the first position. Afterwards, other mainstream sports such as ice hockey, tennis and basketball follow. We were able to find around 30 different sports and placing bets is self-explanatory: After selecting the sport, the countries and the leagues, all available betting options open up in the middle of the screen. One click on the odds transfers the bet onto the betting slip, which opens automatically on the right side of the screen. Here you can still choose between the different bet types (single bet, combined bet or system bet). The potential winnings are given immediately after selecting the desired stake.
Sports Betting App: Several apps to be selected
First of all, Betsafe customers can choose from three different offers at once. The native apps are, as usual, available at the Apple or Android Stores. Those wishing to can also download the app with a download link directly from the website onto the PC, or request it per e-mail. For other operating systems, there is also a web app available, which can do without a download.
The optimised site for mobile devices automatically recognises that the dialling device is a mobile device and adapts its features correspondingly. The advantage: Customers do not have to re-accustom themselves and hence access an offer which strongly resembles the desktop variant. In addition, the web app functions independently from the respective operating system of all usual smartphones and tablet PCs. All three applications offer the complete betting selection, including live bets and streams. Account opening or deposits are also possible on the go. The most important account administration functions are also available. The apps present their best sides not only optically but also technically.
Live Bets: More than 100 events in real time daily
The large selection of real time bets is also among the strengths of the bookmaker. The fact that we weree able to find more than 100 different sports events in the live calendar on a daily basis demonstrates good diversity. Bets in real time are not only possible on football, but also on some other popular sports. Moreover, per encounter, there is even an interesting selection of varied betting options. Besides football, there are also bets on tennis, ice hockey, handball, basketball and volleyball.
Another special feature is that these bets can also be followed via video stream. This is only offered by very few other competitors. Bets on NBA basketball is represented particularly strongly in the betting selection of the live bets.
Betsafe Live Betting
Betting Odds: Mostly well over average
The odds in our Betsafe test report are quite convincing, because on average, about 94 % are attained in football, for example in the case of matches in the Champions League. This is even higher (between 95 and 96 %) when there are encounters in German Football Leagues.
In part, the odds differ quite sharply in comparison to the competition, although not always in a positive way, because it is also possible to find matches with significantly lower odds than at their competitors. In return, it is also possible from time to time to find that the best odds at all are at Betsafe. We were also able to find particularly high odds for ice hockey. In this sport, Betsafe cannot deny its Scandinavian roots.
New Customer Bonus: £20 free bet
The offer for new customers of Betsafe distinguishes itself from the mass of other providers, because here there is no classic deposit bonus, but rather a £20 free bet. In order to be able to enjoy the free bet, new customers must make a deposit and place a sports bet worth £10 with minimum odds of 1.8. System bets are expressly excluded here, along with deposits executed with Skrill or Neteller not qualifying for the bonus.
Betsafe Bonus Offer
The free bet is very simply activated in the betting slip, by ticking the corresponding box. Before a payout can be requested, the winnings of the bet must be wagered on another bet with minimum odds of 1.8, within a week of the free bet having been credited. These bonus requirements are particularly fair and customer-friendly and it should be child’s play to fulfil them, even for beginners.
Payment Methods: Except PayPal, all important methods are present
In the case of payment methods, today’s usual option for deposits and payouts are all available. Almost all of them are free, with the exception of deposits by credit card, where Betsafe charges a fee amounting to 2.5 % of the deposited amount. Beside credit cards, a deposit can also be carried out per bank transfer or with a direct debit system. Of course, the renowned e-wallets Skrill and Neteller are also present, however the absence of PayPal is disappointing. Whoever would like to deposit with a prepaid code, can do so with the Paysafecard.
Payouts generally take place in the same way that deposits were executed. These are all free of charge, with new customers having to undergo an identity check for pay-outs over £2,000. This is performed with the help of a copy of an identity document, as well as a copy of a utility invoice, for example electricity supplier. Pay-outs are generally processed manually by a co-worker, with pay-out delays depends on the selected payment method and can take several days in some cases.
Customer Support: English-speaking and competent staff
According to our Betsafe review, contacting the support staff is possible via various channels. For English speakers, there is a telephone hotline around the clock, seven days week. The response time is generally between 0 and 2 minutes.
Contacting Betsafe via live chat is almost as fast. Here as well, the service is offered 24 hours a day and the response time is 30 seconds on average. The third option is to write an email, however the response time here is a little longer, at between 30 to 60 minutes. According to our Betsafe review, the live chat is the most popular method to get in touch with a Betsafe employee.
Security and Respectability: EU betting licence from Malta
According to our Betsafe review, customers find themselves in a safe environment because of the official and valued licence from the Mediterranean country, Malta. Their technical security is constantly updated as well. For example, all transactions are transmitted via a secure SSL encryption.
Moreover, Betsafe owns a sophisticated security system for its customers. It begins with the offer of very safe payment methods and goes all the way to youth protection. In addition, users can exclude themselves from the game.
- Good selection of sports
- Live Betting center
- Competent and Friendly customer support
- betting options
- Fees for deposits
Conclusion of the Betsafe Review: Perfect bookmaker for friends of ice hockey bets
Betsafe was able to convince us regarding many aspects of their sportsbook. For example, the betting selection is much diversified, with 30 sports. The number of betting options could be somewhat broader, however it covers the taste of most customers. The odds are extremely attractive for certain encounters, especially in the case of ice hockey, where we were able to find top odds in part. Another strength of Betsafe is their live bets, because these are not only found in a large number in the live calendar, but there are live streams as well.
The deposit possibilities cover all the important payment options, with the exception of PayPal. A negative aspect to be mentioned is that deposits by credit cards are tainted with fees. The new customer bonus comes in the form of a free bet amounting to £20, even though this is not a summarily huge premium, the bonus requirements are easily fulfilled though, since it only has to be wagered once. In the overall estimation, Betsafe could therefore convince our experts to recommend the bookmaker warmly due to the odds and the large selection of corresponding bets, especially for ice hockey fans.